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Pixel Harbor

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ticket-0139

ticket-0141

ticket-0142

Welcome to #ticket-0142!

This is the start of the #ticket-0142 channel.

Support — 1

Sam

Bots — 1

TicketFastAPP

Members — 1

mira

First reply

00:00

#0142

Everything your support team needs.

Set it all up in the dashboard, and it runs where your community already hangs out.

open-a-ticket

TicketFastAPPToday at 14:02

Need a hand? 👋

Pick a category to open a private ticket.

Select a category…

🛠️

Technical issue

Bugs, errors, setup help

💳

Billing

Payments and refunds

🤝

Partnerships

Collabs and sponsorships

❓

General question

Anything else

One panel for every question. Post a panel with buttons or a dropdown. Each category gets its own roles, messages and creation form, so tickets arrive already sorted.

And all the little things, handled.

ticket-0142.html

HTML transcripts

A permanent, shareable record of every closed ticket.

Open a ticket

Order ID

#48213

What went wrong?

Creation forms

Ask the right questions before a ticket even opens.

#ticket-0137

24h idle

Closed

Auto close

Quietly close tickets that have gone inactive.

ticket-0139

ticket-0140

ticket-0141

Auto delete

Keep your channel list tidy after closing.

@Support@Billing@Moderators@Admin

Support roles

Control exactly who sees and handles each category.

Custom branding

Match the bot's messages and colors to your community.

Live in minutes.

No config files, no slash-command marathons. If you can post in Discord, you can set this up.

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Pixel Harbor
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Step 1
Invite the bot
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Channel
open-a-ticket
Categories
🛠️ Technical💳 Billing❓ General
Publish panel
Step 2
Build a panel
Pick a channel, add categories and support roles, and customize every message from the dashboard.
#0144BillingNew
#0143Technical issueAI replied
#0142Billing
Step 3
Tickets flow in
Members open tickets from the panel. AI takes the first reply, and staff pick up the rest.

Configure on the web.
Support in Discord.

Sign in with Discord and manage everything in one place. Drag categories into order, edit messages with a live preview, and track how your team is doing.

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