Built for Modern Communities
Everything you need to manage support at scale, directly from your dashboard.
AI-Powered Support
Configure AI instructions and responses directly in the FAQ channel settings to automate support and reduce ticket volume.
Customizable Panels
Design your ticket creation panels with custom messages, embeds, and channel selectors.
Ticket Categories
Organize support with custom ticket categories.
Insightful Analytics
Track open tickets, creation rates, and support performance with built-in charts.
Transcript Viewer
Access permanent records of all ticket conversations.
Custom Branding
Customize the bot's appearance and settings to match your community's theme.
Pricing
Start for free, upgrade when you need AI power.
- Unlimited Tickets
- Transcript Storage
- Customizable Messages
- Button & Dropdown Menus
- Role Management
- HTML Transcripts
- AI Auto-responses
- Everything in Standard
- AI Auto-Responses
- Sentiment Analysis
- Priority Queueing
- Smart Triage
- Multi-language Support
Loved by Community Managers
Don't just take our word for it.
"TicketFast completely changed how we handle support. The AI suggestions are surprisingly accurate and save us hours every week."
Jeroen
Managing @ Electron Services
"Setup was instant. We switched from a complex bot and haven't looked back. The support team is also super responsive."
Beau
Founder @ JMBH
Frequently Asked Questions
Got questions? We've got answers.